SBN Refund policy

We’re so convinced you’ll absolutely love our products, that we’re willing to offer a 7 day risk-free money back guarantee. We take every measure possible to create both our own digital and physical products; such as music, educational resources, books and more which are intended to be suitable for youth-consumers in regard to suitability of content that we proudly stand behind our mission to develop and deliver youth-focused content and products.

We source the most sustainable, community-focused enterprises for our third-party provided products globally.  Often these enterprises are ‘on-the-ground’ within communities that can be remote or in crisis; at times loss of quality can be a factor under certain circumstances, we will ensure a suitable replacement of goods should there be assembly or manufacturing fault in any of our third-party products.

If you are not satisfied with a product (due to damage during the shipping or fault in the materials), you can get a refund within 7 days of SBN receiving your returned goods.

Contacting us

If you would like to contact us concerning any matter relating to this Refund Policy, you may do so via the contact form

This document was last updated on June 2, 2021